Support & Resources
This page is for anyone who needs more than a personal development programme can offer. Whether you are in crisis right now, struggling and not sure who to turn to, or worried about someone else, the organisations below can help. All of them are real, staffed by people who want to help, and free to contact.
All services listed on this page are UK-based.
Looking for technical support with this website?
Email technical supportIf you need to talk to someone right now
Samaritans
Available to anyone who needs to talk about anything that is troubling them. You do not have to be suicidal to call. You do not have to be in crisis. You just have to need to talk. You can also email jo@samaritans.org.
Free, 24 hours a day, every day of the year
Shout
A free, confidential text service for anyone in the UK who is struggling to cope. If you would rather text than call, Shout is there.
Text: SHOUT to 85258
Free, 24 hours a day, every day
CALM (Campaign Against Living Miserably)
Free, confidential, and anonymous. Available to anyone struggling or in crisis. CALM also offers a webchat service for those who prefer not to call.
Free, 5pm to midnight every day
SANEline
Emotional support, guidance, and information for anyone affected by mental illness. Available to the person experiencing difficulties and to those supporting them.
4:30pm to 10pm every day
National Suicide Prevention Helpline UK
A listening service specifically for people experiencing suicidal thoughts.
6pm to midnight every day. Free to call.
If you are struggling but not in immediate crisis
Mind
One of the UK's leading mental health charities. Information, advice, and support across a wide range of mental health topics. Their website has extensive self-help resources. Mind is not a crisis service.
9am to 6pm, Monday to Friday
Rethink Mental Illness
Expert, practical advice and information for people living with mental illness and those who support them.
9:30am to 4pm, Monday to Friday
Hub of Hope
A national mental health database that brings together local, national, and specialist support services. Enter your postcode to find what is available in your area.
Every Mind Matters
The NHS resource for looking after your mental health. Practical guidance, tools, and signposting to local services.
Support for specific circumstances
Eating disorders
Beat
The UK's leading eating disorder charity. Support for anyone affected by eating disorders, including those supporting someone they are worried about.
Monday to Friday 9am to 8pm, Saturday and Sunday 4pm to 8pm
Young people (under 18)
Childline
A confidential counselling service for children and young people. Childline also offers online chat for those who prefer not to call.
Free, 24 hours a day. The number does not appear on your phone bill.
Young people experiencing suicidal thoughts (under 35)
Papyrus HOPELINE247
Specialist support for young people struggling with suicidal thoughts, and for anyone concerned about a young person.
24 hours a day, every day. Free to call.
LGBTQ+ support
Switchboard
A helpline, webchat, and email service for LGBTQ+ people needing information, support, or someone to talk to.
10am to 10pm every day
Bereavement
Cruse Bereavement Support
Free support for people who have been bereaved. Cruse also has local groups across the UK.
Monday to Friday 9:30am to 5pm
If you are worried about someone else
If you are worried about someone and you are not sure what to do, the same helplines above are available to you. Samaritans, CALM, and SANEline are all there for people supporting someone else, not just the person in difficulty.
If you believe someone is in immediate danger, call 999. You do not need to be certain. If you are worried enough to be reading this page, it is worth making the call.
If someone has told you they are struggling, one of the most useful things you can do is listen without trying to fix it. Ask them directly whether they have thought about harming themselves. Asking does not plant the idea. It opens a door.
Your GP
Your GP can assess your situation, offer support, and refer you to specialist mental health services. If you are concerned about your mental health, a GP is always a good first call during working hours. You do not need to be in crisis to make an appointment. Saying "I have been struggling with my mental health" is enough to get you seen.
If you cannot get an appointment quickly and you need to be seen sooner, call 111 or ask to be added to the urgent same-day list.
If you are in immediate danger
Call 999 right now
If someone's life is in danger, call 999. This includes mental health emergencies. If you are in crisis and need immediate help, go to your nearest A&E. A&E is there for mental health emergencies as well as physical ones. You will not be wasting anyone's time.
Technical support
If you are experiencing a technical issue with the Well Enough Life website, such as a problem with the Well Enough Check, a broken page, or anything else not working as expected, please get in touch and I will do my best to help.
support@wellbeingsolved.com